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Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


If you don’t want us to process your data anymore, please contact us at


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

General Participation/Screening Disclaimer

Content including but not limited to text, graphics, images, audio, links to educational content, and other material contained on this website and any and all associated social media profiles, apps, newsletters, and products (“Content”), is general in nature and for informational purposes only and does not constitute medical advice. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Katherine van den Heuvel, Physical Therapy LLC/DPT Katie is not responsible for the claims of external websites and companies.


By engaging with Content associated with Katherine van den Heuvel, Physical Therapy LLC/DPT Katie and enrolling and participating with activities including but not limited to general activity/exercise education, consultations, and screenings, you agree that you, and/or your legal guardian, are voluntarily consenting to your participation. 


In consideration of your participation in any health/wellness screening, you agree to assume full responsibility for your personal outcomes. You understand that your results are intended to be used for educational purposes only and are not designed to replace the care or advice of a medical provider. If you have a disease condition, fall into certain high health risk categories, and/or receive abnormal results you should consult with your healthcare provider.


You agree to release Katherine van den Heuvel, Physical Therapy LLC/DPT Katie from any and all liabilities arising from or in any way connected with your participation. 

​Always consult your physician or other qualified healthcare provider with any questions you may have regarding specific medical conditions, procedures, or treatments. Do not disregard professional medical advice or delay seeking professional medical advice based on any Content.

Wellness and Physical Therapy Service Consent

Specific Consent forms for Wellness Clients and Physical Therapy Patients are linked here:

Wellness Informed Consent, Liability, & Media Release

Physical Therapy Release of Information, Communication, and Consent to Treat

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